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Terms & Conditions

1. General Terms

By accessing and placing an order with us, you confirm that you agree to and are bound by these terms and conditions.

2. Pricing and Currency

- All prices are listed in UAE Dirhams (AED)
- Prices are subject to change without prior notice
- Special pricing may be available for wholesale orders

3. Shipping and Delivery

- We offer shipping services to Iraq
- Shipping costs are calculated based on weight and destination
- Delivery times may vary depending on location and customs clearance
- We are not responsible for any customs duties or taxes

4. Wholesale Terms

- Minimum order quantities apply for wholesale purchases
- Wholesale pricing is available upon request
- Bulk orders may require advance payment
- Special shipping arrangements for wholesale orders

5. Payment

- We accept various payment methods in AED
- Full payment is required before shipping
- International transfers must account for all bank charges

6. Returns and Refunds

- Returns must be initiated within 7 days of receipt
- Items must be unused and in original packaging
- Shipping costs for returns are borne by the customer
- Refunds will be processed in AED

7. Product Information

- Product descriptions and images are for reference only
- Actual products may vary slightly from images
- We reserve the right to modify products without notice

8. Customer Service

- Support is available during UAE business hours
- All communication will be in English or Arabic
- Response times may vary during peak periods